One little spark of inspiration.
The official blog of Figment Consulting's Chief Fig, Houston Tucker.
Monday, April 28, 2014
It's also how you say it.
In my previous blog I made the argument that it
really does matter what you say
. Having established that, we can move on to the next point and understand it also matters
you say it.
Taking time to choose your words carefully could make all the difference in how you make your customers feel.
What are your "signs" saying to your customers?
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